Common questions about UPICK Power
Power questions cluster around four topics: what the network is, how to rent and return, what Louisville Standard costs, and whether stations are actually out in public.
The short coverage answer is no public operational claim. Louisville is the pilot. Kentucky and Florida are planned Power markets.
For platform-wide questions (is UPICK a tow company, where is support) use the main FAQ.
Product surfaces
Map at /power/stations, scan at /power/scan, active return at /power/rental, partner apply in the Power partner area. Marketing pages explain; they do not replace those screens.
Support
Use in-product help on a rental when you can, or email support@upicktowing.com. There is no official social account listed as sameAs.
Frequently asked questions
How do I rent a bank?
Scan a station QR with the in-app scan flow and complete checkout. Public hardware is not claimed as operational, so this is the product path.
How do I return a bank?
Return it to a station and finish from the active rental page.
What is the published price?
Louisville Standard defaults: $1.99/30m, $2.99/1h, $5.99/3h, $7.99/6h, $9.99/24h max, 5-minute grace, $39.99 lost/non-return. Checkout is source of truth.
Is Power live in Florida or Kentucky?
They are planned Power markets. Kentucky and Florida are live for mobility services, which is separate.
Can my venue host a station?
Read Host a station and Power partners, then inquire. Hosting is not a claim that cabinets are already public.