Answers about UPICK services, markets, and accounts
This FAQ covers the questions that show up around a connected mobility platform: who operates it, what is live, where it launches, and how money and support work.
If a service has a deeper FAQ—Power does—use that page for QR rentals and Louisville Standard. This page stays at the platform layer.
Answers refuse invented metrics. 'How many stations' and 'how many trucks' are not numbers we will guess.
Using the product
Open joinupick.com, use the web app, and pick the service that matches the job. Native iOS and Android apps are coming soon.
Still stuck
Email support@upicktowing.com. Include the service and anything that would help find the request. There is no official social help desk listed here.
Frequently asked questions
Who is behind UPICK?
UPICK Network LLC. The brand is UPICK. The website is joinupick.com.
What is live today?
Rideshare, towing, oil change, roadside assistance, and the operator network on the web app. Florida and Kentucky are active launch markets.
Is UPICK a towing company?
No. It connects customers with independent operators. Towing is one live vertical.
Are Power stations publicly operational?
No. Louisville is a product pilot. Hardware is mock/demo. Kentucky and Florida are planned Power markets.
How do I pay?
In-app checkout. See fares or quotes before you commit. Power’s published Louisville Standard plan is listed on the Power pricing page, with checkout as source of truth.