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On-the-spot help when a tire fails

Flat-tire assistance is the UPICK roadside request for a puncture, a shredded sidewall, or a wheel that will not hold air. An independent provider comes to the vehicle instead of you pushing it to a bay.

Bring or mention a spare if you have one. If there is no spare, no workable wheel, or the vehicle is unsafe to stay put, a tow may be the real solution.

This page does not sell a tire brand and does not invent a mobile inventory of every size.

Request tire helpRequest a tow

What the provider needs to know

Which wheel, whether a spare is present, and whether the vehicle is on a jack point that is actually safe. Photos help when the damage is not a simple nail.

When to switch to towing

Multiple flats, seized lug nuts, or a location where roadside work cannot be done safely. Request a tow with the same UPICK account rather than forcing a tire change that should not happen there.

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